Refund Policy

Effective Date: July 22, 2025

At Sunny Move LLC, we’re committed to making your experience with our travel guide platform seamless and satisfying. Since our website primarily provides free travel content and resources, this Refund Policy applies to any paid services or products we may offer, such as premium guides, subscriptions, or booking assistance. We’ve outlined our refund process below to keep things clear and fair. If you have questions, reach out using our contact details.

Our Refund Policy

We aim to deliver top-notch travel resources, but if something’s not right with a paid service or product, here’s how refunds work:

1. Eligible Refunds

Refunds may be granted for:

Non-Delivery: If a purchased digital product (e.g., a premium travel guide) isn’t delivered due to technical issues on our end.

Incorrect Charges: If you’re charged incorrectly or for a service you didn’t receive.

Dissatisfaction with Paid Content: If a paid product doesn’t meet reasonable expectations (e.g., significant errors or missing content), we’ll review your request.

2. Non-Refundable Cases

We generally don’t offer refunds for:

Free Content: Our articles and guides are provided free of charge and aren’t eligible for refunds.

Change of Mind: If you simply change your mind about a purchase or no longer plan to travel.

Third-Party Services: Any bookings or services arranged through external links (e.g., hotels or tours) are subject to the provider’s refund policies, not ours.

Missed Deadlines: Refund requests made after the eligible period (see below).

3. Refund Request Process

To request a refund:

Contact us at [email protected] within 14 days of your purchase, including your name, order details, and reason for the request.

We’ll review your request and respond within 7 business days.

If approved, refunds will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank.

4. Subscription Refunds

For any paid subscription services (e.g., premium newsletters):

You may cancel anytime, but refunds are only issued for the current billing cycle if requested within 14 days of payment.

No refunds for unused portions of a subscription after the 14-day window.

5. Technical Issues

If you experience issues accessing paid content, contact us first—we’ll try to fix it. If we can’t resolve the problem, a refund may be offered at our discretion.

Your Responsibilities

Provide accurate details when requesting a refund to avoid delays.

Check third-party terms before booking through external links on our site, as we’re not responsible for their policies.

Changes to This Policy

We may update this Refund Policy to reflect changes in our services. Updates will be posted here with a new effective date. Check back to stay informed.

Need Help?

If you’ve got questions about refunds or anything else, we’re here for you:
Sunny Move LLC
Email: [email protected]
Address: 1000 Premium Outlets Dr, Tannersville, PA 18372, US
Phone: +1 570-619-4944
Hours: Monday–Friday, 9:00 AM–5:00 PM (EST); Saturday, 10:00 AM–2:00 PM (EST)

Thanks for choosing Sunny Move for your travel inspiration. Let’s make your sunny adventure stress-free!